Reimagining Your Patient & Family Experience

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Reimagining Your Patient & Family Experience

Tuesday, July 30, 2024, 3:00 PM - 4:30 PM EDT

Category: Events

Fasten your seat belt and hold on!

This presentation will challenge traditional thinking and open new doors to go from good to great. Learn from industries outside healthcare about building a superior customer experience – leading to better treatment compliance and clinical outcomes. Use the information gained in this session to strive for excellence!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Explain how the quest for service excellence translates into enhanced patient and family experiences
- Distinguish how exceptional service impacts your mission and business objectives
- Define the essential elements for the first 24 hours of a patient and family being on service
- Use profound knowledge from outside the healthcare industry to learn new service excellence approaches and strategies
- Explain how to create a superior patient and family experience

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Georgia POLST Collaborative

GA POLST and the Georgia Hospice and Palliative Care Organization (GHPCO) are proud to announce our collaboration and partnership! The Georgia POLST and GHPCO have long shared fundamental goals of enhanced end of life care through advance care planning. GHPCO is proud to partner with the GA POLST Collaborative providing information, education and advocacy around advance care planning and POLST in Georgia! Click Here to learn more about the Georgia POLST Collaborative.